Virtual - Retention Sales Comcast Business

Comcast Business

Base: $17.75; commission: total target compensatio...
Fully remote
Active listening and empathy skills
Strategic product bundling capabilities
Ability to work nights and weekends
Comcast Business is seeking a Virtual Retention Sales representative to help retain existing customers by addressing their concerns and renegotiating service agreements. The role requires strong communication skills and a customer-focused approach to minimize churn and meet retention goals

Job Summary

  • The role focuses on retaining existing customers by resolving issues and renegotiating agreements for those at risk of disconnecting.
  • Employees are expected to meet or exceed budgeted retention goals while proactively contacting clients before contract expiration.
  • Comcast offers a comprehensive benefits package including best-in-class support for physical, financial, and emotional needs.

Matching Summary

Match Score: 85

Comcast Business is seeking a Virtual Retention Sales representative to help retain existing customers by addressing their concerns and renegotiating service agreements. The role requires strong communication skills and a customer-focused approach to minimize churn and meet retention goals.

Salary

Base: $17.75; Commission: Total Target Compensation $27.37 with upside potential; Benefits: Best-in-class array of options

Skills & Requirements

Must-have

  • Active listening and empathy skills
  • Strategic product bundling capabilities
  • Ability to work nights and weekends

Nice-to-have

  • Strong problem-solving communication skills
  • Enthusiastic learner of technology
  • Team-oriented collaborative mindset

Key Requirements

  • High School Diploma or GED
  • 2-5 Years relevant work experience
  • Variable schedule availability including overtime

Work Rights

Not specified

Tailored Resume

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