Desktop/ IT Helpdesk Support

HELIUS TECHNOLOGIES PTE. LTD.

Singapore, SG
Onsite (commuting to different locations in singapore)
Microsoft windows 10 support
Microsoft office 365 administration
Workstation component knowledge
HELIUS TECHNOLOGIES PTE. LTD. is seeking a Desktop/IT Helpdesk Support professional in Singapore. The role involves providing first-contact assistance to customers on IT issues and ensuring compliance with software and operational standards

Job Summary

  • This position serves as the primary contact point for customers requiring prompt assistance with a range of IT topics and issues.
  • The role ensures that all software, licenses, and daily operations strictly comply with established organizational standards.
  • Candidates must be open to commuting to various locations across Singapore to perform required on-site work.

Matching Summary

Match Score: 75

HELIUS TECHNOLOGIES PTE. LTD. is seeking a Desktop/IT Helpdesk Support professional in Singapore. The role involves providing first-contact assistance to customers on IT issues and ensuring compliance with software and operational standards.

Skills & Requirements

Must-have

  • Microsoft Windows 10 support
  • Microsoft Office 365 administration
  • Workstation component knowledge
  • Remote support via telephone
  • Prompt customer assistance

Nice-to-have

  • Call centre support experience
  • Effective communication skills
  • Willingness to commute across Singapore

Key Requirements

  • ITE/Diploma graduate
  • 1 year desktop support experience
  • CompTIA A+ or Security+ or Network+
  • Microsoft MD-102 certification
  • Remote support tool proficiency

Work Rights

Not specified

Tailored Resume

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