Customer Specialist

Kramp

Lund, SE
Competitive salary; not specified; health insuranc...
Not specified (assumed to be hybrid based on location and team structure).
Structured and goal oriented way
Strong customer engagement
Pro-active sales initiatives
Kramp is seeking a Customer Specialist to join its Nordic customer service team in Lund, Sweden, or Paimio, Finland. The role emphasizes customer satisfaction, proactive sales initiatives, and collaboration within a dynamic team environment

Job Summary

  • Ensuring high customer satisfaction by working in a structured and goal oriented way with all incoming inquiries, including orders and deliveries.
  • Demonstrating strong customer engagement and building relationships with high loyalty between the customer and Kramp.
  • We offer an open culture where everyone’s ideas and opinions are always welcome.

Matching Summary

Match Score: 85

Kramp is seeking a Customer Specialist to join its Nordic customer service team in Lund, Sweden, or Paimio, Finland. The role emphasizes customer satisfaction, proactive sales initiatives, and collaboration within a dynamic team environment.

Salary

Competitive salary; Not specified; Health insurance, Wellness allowance, Working time reduction (ATF) ( only in Sweden), Staff purchase benefits, Company events

Skills & Requirements

Must-have

  • structured and goal oriented way
  • strong customer engagement
  • pro-active sales initiatives
  • technical understanding and knowledge
  • communicating and reporting in CRM
  • fluent in Swedish
  • speak and write English

Nice-to-have

  • natural talent for administrative structure
  • passion for customer contact
  • solution oriented
  • sense of humor
  • team player
  • comfortable performing in a high paced environment
  • understanding Finnish

Key Requirements

  • experience with customer contact
  • technical understanding from ERP system
  • experience with CRM
  • experience with omnichannel platforms
  • experience with other IT systems

Work Rights

Not specified

Tailored Resume

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