Customer Service Representative

Pet Palace Delaware

Delaware, OH, United States
Base: $12.00-$15.00ph; bonus/equity: tips; benefit...
**
Fluent in human and hound
Juggling phones and customers
Answering phones with a smile
** Pet Palace Delaware is seeking a Customer Service Representative who is passionate about both pets and people, aiming to provide exceptional service to pet families. The role involves multitasking in a dynamic environment and ensuring a welcoming experience for clients and their pets. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and ensuring the lobby is clean.
  • Perks include part-time health benefits and pay starting at $12.00-$15.00/hour plus tips.

Matching Summary

Match Score: 75

** Pet Palace Delaware is seeking a Customer Service Representative who is passionate about both pets and people, aiming to provide exceptional service to pet families. The role involves multitasking in a dynamic environment and ensuring a welcoming experience for clients and their pets. **

Salary

Base: $12.00-$15.00/hour; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience
  • keeping lobby clean and welcoming

Nice-to-have

  • people-person and pet-person
  • cool under pressure
  • solve problems fast

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter