Manager, Program Mentoring Faculty

giftplanning.western.edu

Unknown
Base: not specified; bonus/equity: eligible for bo...
Fully remote
Lead and supervise mentor team
Develop and conduct mentor training
Manage mentor performance
WGU is committed to expanding access to higher education through online, competency-based degree programs and fostering a diverse workforce

Job Summary

  • WGU is committed to expanding access to higher education through online, competency-based degree programs and fostering a diverse workforce.
  • The Manager, Program Mentoring Faculty leads a team of mentors, develops training initiatives, manages performance, and supports student academic progress.
  • This full-time position offers comprehensive benefits including bonuses, medical and dental coverage, retirement plans, flexible paid time off, and parental leave.

Matching Summary

WGU is committed to expanding access to higher education through online, competency-based degree programs and fostering a diverse workforce.

Salary

Base: Not specified; Bonus/Equity: Eligible for bonuses; Benefits: Medical, dental, vision, telehealth, mental healthcare, retirement savings plan, flexible paid time off, parental leave

Skills & Requirements

Must-have

  • lead and supervise mentor team
  • develop and conduct mentor training
  • manage mentor performance
  • collaborate with management team
  • provide high-quality customer service
  • use data to drive decisions
  • work remotely with distributed team

Nice-to-have

  • strong verbal communication skills
  • remarkable organizational talent
  • catalyst for team morale
  • friendly and persuasive speaking style
  • coach mentors via call shadowing
  • support university colleagues

Key Requirements

  • Master's degree in related field
  • 3 years managing projects and teams
  • experience facilitating training and analyzing data
  • 3-5 years managing 5+ direct reports preferred
  • 1+ year mentor experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter