Base: $140,000 to $155,000; bonus: eligible per in...
Hybrid
7+ years reporting experience in operations
Design complaint metric frameworks
Proficiency in sql, powerbi, or cognos
AIG is seeking a Complaints Regulatory Reporting Lead in New Jersey. This role is critical for analyzing complaints data, ensuring regulatory compliance, and improving operational processes within the insurance sector
Job Summary
This role owns the design and delivery of complaint metric reporting across countries and products to drive operational improvement.
The position requires producing thematic analysis reports that translate complaint patterns into actionable narratives for management.
AIG offers a comprehensive Total Rewards Program including health, wellbeing, financial security benefits, and professional development opportunities.
Matching Summary
Match Score: 85
AIG is seeking a Complaints Regulatory Reporting Lead in New Jersey. This role is critical for analyzing complaints data, ensuring regulatory compliance, and improving operational processes within the insurance sector.
Salary
Base: $140,000 to $155,000; Bonus: Eligible per incentive plan; Benefits: Comprehensive Total Rewards Program included
Skills & Requirements
Must-have
7+ years reporting experience in operations
Design complaint metric frameworks
Proficiency in SQL, PowerBI, or Cognos
Strong data quality and governance instincts
Knowledge of complaints regulatory frameworks
Nice-to-have
Experience presenting to senior management
Ability to drive operational improvement
Championing automation and dashboard tools
Collaboration with cross-functional teams
Key Requirements
Bachelor's degree in Business, Data Analytics, or related field
7+ years of reporting experience in insurance or financial services
Demonstrated ability to design reports and dashboards that drive decisions