Ctp Case Manager

459

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Claims management experience or customer service skills
Allied health experience preferred
Strong written and verbal communication skills
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to support recovery and return to work

Job Summary

  • The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to support recovery and return to work.
  • EML offers a supportive learning culture with full training provided, allowing candidates without prior case management experience to thrive.
  • Employees enjoy flexible working arrangements including up to 3 days of remote work per week after training completion.

Matching Summary

The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to support recovery and return to work.

Salary

Not specified; Generous discounts from over 350 retailers; Entitlement to annual company incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Claims management experience OR customer service skills
  • Allied health experience preferred
  • Strong written and verbal communication skills
  • Stakeholder engagement and management
  • Analytical problem-solving and decision-making

Nice-to-have

  • Personal injury experience in alternative schemes
  • Empathetic, resilient, and motivational approach
  • Outcome and results focused mindset
  • Willingness to learn and develop professionally
  • Experience with legislative and regulatory requirements

Key Requirements

  • Demonstrated experience in claims management OR strong customer service skills OR allied health experience
  • Personal injury experience in alternative schemes (desirable)
  • Highly developed organizational and coordination skills

Work Rights

Not specified

Tailored Resume

Cover Letter