Business Analyst – Client Solutions and CRM Operations

EXCELTECH COMPUTERS PTE. LTD.

D16 Upper East Coast, Bedok, Eastwood, Kew Drive, 51 CHANGI BUSINESS PARK CENTRAL 2 THE SIGNATURE 486066
Sgd 5,500 - 8,000 / monthly pm
On-site
Customer retention
Resolving product problems
Gathering information from clients
EXCELTECH COMPUTERS PTE. LTD. is seeking a Business Analyst for their Client Solutions and CRM Operations team, responsible for analyzing client requirements and creating solutions across various sectors. The role involves supporting account engagement, maintaining CRM data, and conducting analyses to enhance customer experiences and revenue opportunities

Job Summary

  • Analyze client requirements and translate business needs into client-ready solutions across SaaS, market intelligence, and financial services accounts
  • Support enterprise account engagement by preparing insights, reports, presentations, and solution materials for client discussions
  • Conduct sales funnel, campaign, and customer engagement analysis to improve retention, activation, and revenue opportunities

Matching Summary

Match Score: 85

EXCELTECH COMPUTERS PTE. LTD. is seeking a Business Analyst for their Client Solutions and CRM Operations team, responsible for analyzing client requirements and creating solutions across various sectors. The role involves supporting account engagement, maintaining CRM data, and conducting analyses to enhance customer experiences and revenue opportunities.

Salary

SGD 5,500 - 8,000 / Monthly

Skills & Requirements

Must-have

  • Customer Retention
  • Resolving Product Problems
  • Gathering Information From Clients
  • Process Improvement
  • Campaigns

Nice-to-have

  • Sales Funnel
  • Market Intelligence
  • Presentation
  • Reports
  • Management Of Company Accounts

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

Cover Letter