$19,650 - $44,200 usd; not specified; not specifie...
Fully remote
Payroll customer service experience
Robust understanding of regulatory requirements
Advanced knowledge in specific jurisdictions
Remote is seeking an Associate for its Payroll Client Services team, who will support payroll inquiries while fostering a collaborative environment. The role offers the opportunity to work remotely with a focus on innovation, customer service, and continuous learning
Job Summary
This role offers an opportunity to build and advance your career in payroll and customer service within a fast-paced, innovative company, contributing to a global impact on the future of work.
You will serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls, and partner effectively with various internal teams to ensure timely and accurate resolutions.
The company provides competitive compensation and benefits, including work from anywhere, flexible paid time off, flexible working hours, parental leave, mental health support, and stock options.
Matching Summary
Match Score: 85
Remote is seeking an Associate for its Payroll Client Services team, who will support payroll inquiries while fostering a collaborative environment. The role offers the opportunity to work remotely with a focus on innovation, customer service, and continuous learning.
Salary
$19,650 - $44,200 USD; Not specified; Not specified
Skills & Requirements
Must-have
payroll customer service experience
robust understanding of regulatory requirements
advanced knowledge in specific jurisdictions
Zendesk, Slack, and Notion experience
team-oriented environment
Saturday to Wednesday schedule
Nice-to-have
ambitious problems
future focused work culture
AI capabilities
build best-in-class HR platform
energetic, curious, motivated and ambitious
Key Requirements
Experience in a payroll customer service role
Advanced knowledge in specific payroll jurisdictions
Superior written and verbal communication skills
Experience with customer support platforms like Zendesk
Experience with collaboration tools such as Slack and Notion