Manulife is seeking a Quality and Operational Risk Excellence Manager to oversee the execution of their Quality & Operational Risk Excellence (QORE) program. This role requires strong expertise in operational risk management, particularly in technology and cyber risk, along with excellent communication skills to collaborate across various business functions
Job Summary
This position is part of the Quality & Operational Risk Excellence (QORE) program to execute reviews and validate effectiveness of first line execution and second line oversight and challenge.
Support the execution of the QORE program activities including validating that the first line effectively executed the risk program requirements (RCSA, Issue and CAP, Scenario and Operational Losses, Data Quality).
We’ll empower you to learn and grow the career you want and recognize and support you in a flexible environment where well-being and inclusion are more than just words.
Matching Summary
Match Score: 85
Manulife is seeking a Quality and Operational Risk Excellence Manager to oversee the execution of their Quality & Operational Risk Excellence (QORE) program. This role requires strong expertise in operational risk management, particularly in technology and cyber risk, along with excellent communication skills to collaborate across various business functions.
Skills & Requirements
Must-have
Operational and information/tech risk
Risk and controls assessment
MS Office Products and Power BI Dashboard
Nice-to-have
Professional skepticism and attention to detail
Build effective relationships across divisions
Promote and enhance risk awareness
Key Requirements
3-5 years of experience in operational risk management
Strong knowledge of technology and cyber risk
University undergraduate degree with a relevant professional designation preferred