Hire Controller

Ashtead Plant Hire Company Ltd

Location
Not specified; not specified; generous holiday all...
On-site
Proven customer service experience
Handling inbound sales enquiries
Exceptional communication skills
The Hire Controller position at Ashtead Plant Hire Company Ltd focuses on delivering exceptional customer service through relationship building and effective communication. The role requires individuals with a customer service background, preferably in the hire or construction industry, to manage customer inquiries and enhance satisfaction

Job Summary

  • The role involves managing the entire customer journey from enquiry to post-hire feedback while building strong relationships.
  • You will deliver best-in-class service by utilizing product knowledge to maximize upselling opportunities.
  • The company offers an industry-leading flexible rewards package including generous holiday allowance and a pension scheme.

Matching Summary

Match Score: 85

The Hire Controller position at Ashtead Plant Hire Company Ltd focuses on delivering exceptional customer service through relationship building and effective communication. The role requires individuals with a customer service background, preferably in the hire or construction industry, to manage customer inquiries and enhance satisfaction.

Salary

Not specified; Not specified; Generous holiday allowance; Life assurance; Retail discount; Pension scheme

Skills & Requirements

Must-have

  • Proven customer service experience
  • Handling inbound sales enquiries
  • Exceptional communication skills
  • Ability to build customer relationships
  • Comfortable using own judgment

Nice-to-have

  • Experience in hire or construction industry
  • Eager to understand product range
  • Flexible and adaptable approach
  • Commitment to continuous improvement
  • Good level of computer literacy

Key Requirements

  • Previous customer service role experience
  • Transaction completion skills
  • MS Office proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter