Service Advisor

Suburban Honda

Troy, MI, United States
Not specified
Valid driver's license
Acceptable driving record
Basic mechanical understanding
Suburban Honda is seeking a Service Advisor to enhance customer satisfaction by facilitating automotive services and repairs. Candidates should have prior experience in a service advisor role or as an automotive technician, a strong customer service focus, and a basic mechanical understanding of vehicles

Job Summary

  • The role serves as the primary communicator and liaison between customers and technicians to ensure service needs are met.
  • Responsibilities include developing cost estimates, writing repair orders, and administering manufacturer warranties for qualifying repairs.
  • The team is focused on earning customers for life by ensuring satisfied customers drive away with a smile.

Matching Summary

Match Score: 85

Suburban Honda is seeking a Service Advisor to enhance customer satisfaction by facilitating automotive services and repairs. Candidates should have prior experience in a service advisor role or as an automotive technician, a strong customer service focus, and a basic mechanical understanding of vehicles.

Skills & Requirements

Must-have

  • Valid driver's license
  • Acceptable driving record
  • Basic mechanical understanding
  • Customer communication skills
  • Repair order preparation

Nice-to-have

  • Previous Service Advisor experience
  • Prior automotive technician background
  • Team player focused on customer service
  • Warranty administration knowledge

Key Requirements

  • Valid driver's license in state of residence
  • Acceptable driving record
  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus

Work Rights

Not specified

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