Senior Specialist, Technical Account Manager

Checkout

Hybrid (3 days in the office)
Technical issue resolution
Payment solution optimization
Client relationship management
Checkout.com is seeking a Senior Specialist, Technical Account Manager to enhance client relationships and provide technical support in payment solutions. The role requires strong analytical skills and technical knowledge, as well as the ability to manage client expectations effectively

Job Summary

  • Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters.
  • Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure.
  • Lead and coordinate the addition of new payment solutions as well as technical migrations for clients as they expand with Checkout.com.

Matching Summary

Match Score: 85

Checkout.com is seeking a Senior Specialist, Technical Account Manager to enhance client relationships and provide technical support in payment solutions. The role requires strong analytical skills and technical knowledge, as well as the ability to manage client expectations effectively.

Skills & Requirements

Must-have

  • Technical issue resolution
  • Payment solution optimization
  • Client relationship management
  • API-based integration methods
  • Front and back end technologies

Nice-to-have

  • Industry trends awareness
  • Performance-obsessed culture
  • Career-defining opportunity
  • Continuous product improvement

Key Requirements

  • 3 years of experience in analytical or technical role
  • Experience managing internal and external stakeholders
  • Bachelor's degree or equivalent practical experience
  • Familiarity with Payments industry regulations
  • Familiarity with API-based integration methods
  • Familiarity with front and back end technologies
  • Knowledge of payments technology, compliance standards, and security protocols

Work Rights

Not specified

Tailored Resume

Cover Letter