Head Of Boutique, Watches And Fine Jewelry

Chanel (Australia) Pty Ltd

Macao S.A.R.
**
Embodying chanel spirit and aesthetics
Elevating boutique image and presentation
Championing exceptional client experiences
** Chanel is seeking a Head of Boutique for its Watches and Fine Jewelry division in Macao, responsible for embodying the brand's heritage while enhancing client experiences and leading a retail team. The ideal candidate should possess luxury retail experience, exceptional client engagement skills, and a strong understanding of boutique operations. **

Job Summary

  • As the Head of Boutique for the Watches and Fine Jewelry division, you play a pivotal role as a key ambassador of the House, ensuring the boutique embodies Chanel's spirit, aesthetics, and service excellence.
  • You will champion exceptional client experience standards, establishing long-term and meaningful relationships with clients, especially high-value clients, and lead daily, weekly, and monthly sales performance to achieve boutique targets.
  • You will lead with empathy, clarity, and high standards, serving as a role model for the team, and coach team members in product expertise, client engagement, and selling skills.

Matching Summary

Match Score: 75

** Chanel is seeking a Head of Boutique for its Watches and Fine Jewelry division in Macao, responsible for embodying the brand's heritage while enhancing client experiences and leading a retail team. The ideal candidate should possess luxury retail experience, exceptional client engagement skills, and a strong understanding of boutique operations. **

Skills & Requirements

Must-have

  • Embodying Chanel spirit and aesthetics
  • Elevating boutique image and presentation
  • Championing exceptional client experiences
  • Leading and developing the boutique team
  • Driving business and operational performance
  • Advancing High Jewelry sales

Nice-to-have

  • Deep understanding of client lifestyles
  • Sharing passion for craftsmanship and artistry
  • Using insights and data for performance

Key Requirements

  • Experience leading a retail team of at least five members
  • Luxury Watches and Fine Jewelry experience preferred
  • Strong client engagement capabilities
  • Solid understanding of boutique operations
  • Refined aesthetic sense and visual merchandising appreciation
  • Business acumen and confidence in analyzing performance
  • Professional gemology certifications (advantageous)
  • Secondary education or above; university degree preferred

Work Rights

Not specified

Tailored Resume

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