Backoffice Support Employee

VELUX Group

Fully remote
Fluent in french and dutch
Customer service experience
Resolving product-related inquiries
As a Support Back Office Employee, you will be the first point of contact for our customers, answering their questions, analyzing their needs, and providing tailored offers

Job Summary

  • As a Support Back Office Employee, you will be the first point of contact for our customers, answering their questions, analyzing their needs, and providing tailored offers.
  • You will work closely with your colleagues to deliver excellent customer service and contribute ideas to improve our processes.
  • Enjoy a bright working environment with modern offices, 2 days of remote work per week, and nice perks like coffee, tea, organic fresh fruit, snacks, and meal vouchers.

Matching Summary

As a Support Back Office Employee, you will be the first point of contact for our customers, answering their questions, analyzing their needs, and providing tailored offers.

Skills & Requirements

Must-have

  • Fluent in French and Dutch
  • Customer service experience
  • Resolving product-related inquiries
  • Recommend right products

Nice-to-have

  • Dynamic and eager to learn
  • Adaptable during busier periods
  • English language skills a plus
  • Technical skills or understanding

Key Requirements

  • Fluent in French and Dutch
  • Experience in customer service

Work Rights

Not specified

Tailored Resume

Cover Letter