Duty Manager - Front Office

Hotel Chadstone Melbourne MGallery

Brisbane, Queensland, Australia
On-site
Opera pms experience
Microsoft word and outlook proficiency
Senior first aid certificate qld rsa
The role involves assisting with the management of all operational departments and overseeing the whole guest experience from reservation through departure

Job Summary

  • The role involves assisting with the management of all operational departments and overseeing the whole guest experience from reservation through departure.
  • Candidates must possess a Senior First Aid Certificate, QLD RSA, and an open manual drivers licence to ensure health and safety compliance.
  • Accor offers exclusive benefits including global accommodation discounts and strong career development opportunities within Australia's largest hospitality employer.

Matching Summary

The role involves assisting with the management of all operational departments and overseeing the whole guest experience from reservation through departure.

Skills & Requirements

Must-have

  • Opera PMS experience
  • Microsoft Word and Outlook proficiency
  • Senior First Aid Certificate QLD RSA
  • Open manual drivers licence
  • Managing large airline crew movements
  • Roster management and cost forecasting

Nice-to-have

  • Natural bright and bubbly customer service style
  • Proactive and resourceful problem solving
  • Confident in initiating conversations
  • Ability to juggle numerous tasks simultaneously
  • Strong succession planning for team members

Key Requirements

  • Senior First Aid Certificate
  • QLD RSA certification
  • Open manual drivers licence
  • Experience managing airline crew movements
  • Operational experience in hotel front office

Work Rights

Not specified

Tailored Resume

Cover Letter