Healthcare Contact Centre Executive | Rotating Shift | Woodlands South

RMA CONTRACTS PTE. LTD.

Woodlands South, Singapore
Base: $2,100; allowance: $400; bonus: yearly perfo...
High volume call handling
Crm data entry accuracy
Fire and emergency protocols
The role involves managing a high volume of customer enquiries across phone, email, live chat, and instant messaging channels

Job Summary

  • The role involves managing a high volume of customer enquiries across phone, email, live chat, and instant messaging channels.
  • Employees are responsible for managing critical fire and emergency messages while liaising with other departments.
  • The position offers a salary of $2,100 plus a $400 allowance and a yearly performance bonus.

Matching Summary

Match Score: 75

The role involves managing a high volume of customer enquiries across phone, email, live chat, and instant messaging channels.

Salary

Base: $2,100; Allowance: $400; Bonus: Yearly performance bonus

Skills & Requirements

Must-have

  • High volume call handling
  • CRM data entry accuracy
  • Fire and emergency protocols
  • Rotating shift availability
  • Multichannel communication support

Nice-to-have

  • Pleasant personality
  • Team collaboration skills
  • Independent work capability
  • Microsoft Excel proficiency
  • Customer experience orientation

Key Requirements

  • Able to work rotating shifts including weekends
  • Proficient in MS Excel and office tools
  • Strong interpersonal and customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter