The Front of House Team Leader is a pivotal leadership position responsible for managing high-performing front-of-house and cleaning teams in a prestigious corporate environment
Job Summary
The Front of House Team Leader is a pivotal leadership position responsible for managing high-performing front-of-house and cleaning teams in a prestigious corporate environment.
You will ensure exceptional customer experiences, maintain the highest facility standards, and deliver measurable outcomes against agreed KPIs and SLAs.
JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology while fostering an inclusive team culture where diversity is valued.
Matching Summary
The Front of House Team Leader is a pivotal leadership position responsible for managing high-performing front-of-house and cleaning teams in a prestigious corporate environment.
Skills & Requirements
Must-have
Proven leadership of front-of-house teams
Experience managing cleaning operations
Strong commercial awareness and budget management
Ability to meet KPIs and SLAs consistently
Excellent communication and interpersonal skills
Nice-to-have
Self-motivated with strong work ethic
Flexible and adaptable to changing priorities
Results-oriented focus on measurable outcomes
Meticulous attention to detail
Problem-solving mindset under pressure
Key Requirements
Proven experience leading front-of-house or customer service teams
Demonstrated ability to manage performance against KPIs and SLAs
Experience managing cleaning/FoH operations and maintaining quality standards