Customer Excellence Training Specialist

Iron Mountain

Bogotá, CO, Colombia
Fully remote
Experience in shared services
Knowledge of collections and disputes
Proficiency in google workspace tools
Iron Mountain is seeking a motivated Customer Excellence Training Specialist to join our Customer Excellence team

Job Summary

  • Iron Mountain is seeking a motivated Customer Excellence Training Specialist to join our Customer Excellence team.
  • You will be responsible for designing, delivering, and optimizing training strategies to elevate employee capability and customer satisfaction.
  • The role offers flexible work options and opportunities for continuous learning within a global organization.

Matching Summary

Iron Mountain is seeking a motivated Customer Excellence Training Specialist to join our Customer Excellence team.

Skills & Requirements

Must-have

  • Experience in Shared Services
  • Knowledge of collections and disputes
  • Proficiency in Google Workspace tools

Nice-to-have

  • Strong public speaking skills
  • Ability to engage diverse audiences
  • Collaborative team player

Key Requirements

  • 1+ years of experience in training environments
  • C1 level of English proficiency
  • Bachelor’s degree in Business, Education, or Finance preferred

Work Rights

Not specified

Tailored Resume

Cover Letter