Reservations Supervisor

Four Seasons Hotels & Resorts

Florence, Italy
Reservations department policies
Daily operations oversight
Quality and standards checks
Four Seasons is powered by our people, fostering a culture of continuous improvement and genuine care to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by our people, fostering a culture of continuous improvement and genuine care to create exceptional guest experiences.
  • The Reservations Supervisor will oversee daily operations, ensure accuracy and efficiency, and deputize for management in handling guest complaints.
  • The company offers a competitive salary, comprehensive benefits, excellent training, employee discounts, and complimentary uniform dry cleaning.

Matching Summary

Four Seasons is powered by our people, fostering a culture of continuous improvement and genuine care to create exceptional guest experiences.

Skills & Requirements

Must-have

  • Reservations Department policies
  • daily operations oversight
  • quality and standards checks
  • guest complaint resolution
  • Opera PMS system knowledge
  • Italian and English communication

Nice-to-have

  • positive can-do attitude
  • leadership skills
  • basic accounting skills
  • third language proficiency

Key Requirements

  • Minimum two years reservations experience
  • Advanced computer proficiency
  • Legal authorization to work in Italy

Work Rights

Must hold legal authorization to work in Italy

Tailored Resume

Cover Letter