Markets Rates Front Office Technology Support Specialist

Bankstcharles

Paris, France
Front office rates etrading support
Electronic trading platforms
Rates products knowledge
Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations

Job Summary

  • Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
  • Act as the first line of support for Front Office users (Traders and Sales), collaborating closely with development, infrastructure, and global teams to ensure system stability, optimal performance, and swift incident resolution.
  • This is a hands-on, business-critical role requiring strong technical expertise, solid Rates product knowledge, and clear communication under pressure.

Matching Summary

Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Skills & Requirements

Must-have

  • Front Office Rates eTrading support
  • electronic trading platforms
  • Rates products knowledge
  • Advanced technical troubleshooting
  • incident management under pressure
  • Clear communication high-pressure environments
  • Fluency in English and French

Nice-to-have

  • automation and scripting experience
  • monitoring and observability platforms
  • distributed real-time trading systems
  • low-latency architectures
  • ITIL operational processes

Key Requirements

  • Front Office Rates eTrading support expertise
  • Investment Banking environment experience
  • Advanced technical troubleshooting experience
  • End-to-end ownership of incidents
  • Stakeholder engagement across Traders and Sales

Work Rights

Not specified

Tailored Resume

Cover Letter