Job Summary

• The Customer Service Specialist will spend their time answering inbound calls within a contact centre environment, responding to customer inquiries promptly and accurately on a variety of complex problems.
• Benefits include 4 weeks paid training, hybrid work model, group health and retirement plans, paid vacation and sick days, employee perks, and internal growth opportunities.
• Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.

Matching Summary

Salary

Base: $40,000 - $50,000; Bonus/Equity: Annual incentive bonus tied to performance; Benefits: Group health and retirement plans, paid vacation and sick days, employee perks

Skills & Requirements

Key Requirements

• 2+ years customer service or contact centre experience
• Post-secondary education in business or finance
• Working knowledge of mortgages and/or deposit products
• Proficient in MS Office (Outlook)
• Strong keyboarding skills

Work Rights