Guest Services Lead

JLL

Sydney, Australia
3–5 years’ experience in hospitality
Strong service mindset
Experience in facilities management
The Guest Services Manager is responsible for curating and leading the end-to-end guest experience across Sydney Precinct

Job Summary

  • The Guest Services Manager is responsible for curating and leading the end-to-end guest experience across Sydney Precinct.
  • Success is measured by guests feeling welcomed, confident, and well supported at every stage of their visit.
  • JLL is committed to equal opportunity and building an inclusive workplace.

Matching Summary

The Guest Services Manager is responsible for curating and leading the end-to-end guest experience across Sydney Precinct.

Skills & Requirements

Must-have

  • 3–5 years’ experience in hospitality
  • Strong service mindset
  • Experience in facilities management

Nice-to-have

  • Positive relationships with stakeholders
  • Understanding of modern workplace principles
  • Hands-on, on-site role

Key Requirements

  • Experience supporting teams in corporate settings
  • Ability to deliver high service standards
  • Situational judgment and decision-making skills

Work Rights

Not specified

Tailored Resume

Cover Letter