Air Liquide Healthcare is seeking a Customer Service Medewerker who will serve as the primary contact for patients and healthcare providers, ensuring high satisfaction through efficient service related to medical devices. The role demands a combination of technical knowledge in the medical field and strong interpersonal skills to handle patient inquiries and administrative tasks effectively
Job Summary
The Customer Service Medewerker serves as the central contact point for patients and healthcare providers to ensure high satisfaction.
Responsibilities include processing complex registrations, handling technical faults on medical equipment, and maintaining accurate patient administration.
The role offers a temporary contract with a view to permanent employment, along with opportunities for professional development.
Matching Summary
Match Score: 85
Air Liquide Healthcare is seeking a Customer Service Medewerker who will serve as the primary contact for patients and healthcare providers, ensuring high satisfaction through efficient service related to medical devices. The role demands a combination of technical knowledge in the medical field and strong interpersonal skills to handle patient inquiries and administrative tasks effectively.
Skills & Requirements
Must-have
MBO-4 or HBO work and thinking level
Proven affinity with medical sector
Excellent Dutch language skills
Medical terminology knowledge
Accurate data entry in systems
Nice-to-have
Experience with Google Docs
Salesforce CRM experience
Empathic communication style
Ability to handle stressed patients
Remote data analysis capability
Key Requirements
Minimum MBO-4 or HBO education level
Prior experience in medical administration or pharmacy