Senior Customer Service Representative

Stryker Corporation

**
3 years customer service experience
Order processing and credit management
Invoice dispute resolution skills
** Stryker Corporation is seeking a Senior Customer Service Representative to join their hybrid team. The ideal candidate should have at least three years of experience in customer service, with strong communication skills and proficiency in Microsoft Office applications. **

Job Summary

  • The Senior Customer Service Representative is responsible for processing complex orders, managing credits, and resolving invoice disputes.
  • This role requires proactive communication with internal sales teams and external clients to ensure positive outcomes.
  • Candidates must demonstrate the ability to handle capital orders and batch consumption issues independently.

Matching Summary

Match Score: 75

** Stryker Corporation is seeking a Senior Customer Service Representative to join their hybrid team. The ideal candidate should have at least three years of experience in customer service, with strong communication skills and proficiency in Microsoft Office applications. **

Skills & Requirements

Must-have

  • 3 years customer service experience
  • Order processing and credit management
  • Invoice dispute resolution skills
  • Intermediate MS Excel proficiency
  • Proactive client communication

Nice-to-have

  • ERP system knowledge
  • Independent difficult situation management
  • Professional English level
  • Document retention best practices
  • Key account management experience

Key Requirements

  • High school diploma or equivalent
  • 3 years in customer service or order management
  • Intermediate knowledge of MS Office suite

Work Rights

Not specified

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