Job Summary

• The AskGS Experience Center Team Leader is responsible for managing a team of Multifunction AskGS Experience Center Associates.
• This role is accountable for continuously improving the customer experience while increasing service effectiveness.
• The Team Leader will provide leadership and mentorship to enhance team performance and career growth.

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Skills & Requirements

Key Requirements

• must speak English, Spanish, Portuguese
• experience in contact center management
• ability to work in a fast-paced environment

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