Our client is a global and established Multinational Company, who is seeking to recruit an Key Account Manager (Logistics). This position is based in Singapore. Key Account Manager (Logistics) Responsibilities · Act as customers' point of contact, by liaising closely with relevant departments to ensure that their queries, problems or issues are dealt with appropriately. · Manage portfolio of existing customers and potential customers via 'face to face' sales visits. · Produce necessary information for management to evaluate performance vs. key performance indicators. · Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed though the relevant departments. · Regular meetings with Marketing and Sales management to evaluate personal sales strategy/plan, so as to ensure that the required revenue and shipment results can be achieved. · Develop a weekly customer visit cycle / Follow Global Call Planning Tool (based on 6 visits a day, mix of 40/30/30) to secure Ship-To-Profile of existing customers, gain Share-of- Wallet and new customer. · Complete GSP sales reporting requirements in a timely manner, which includes Time Sheet, Activities and Opportunities updates in COMET. · Weekly Pipeline movement reports to Sales Management. · Adhere to regional/country standard profit margins and discount guidelines. · Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing customer base. · Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business. · Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development). · Continually develop knowledge of company’s products & services and general commercial awareness in or