Crm Activation Engineering Lead, U.s. Biopharmaceuticals Customer Engagement

Vacancyz

Wilmington, DE, USA
Not specified (assumed to be hybrid based on the nature of the role)
Salesforce life science cloud
Marketing cloud
Data cloud
Vacancyz is seeking a CRM Activation Engineering Lead for their U.S. BioPharmaceuticals Customer Engagement team in Wilmington, DE. The role focuses on leveraging Salesforce technologies to enhance customer engagement and streamline interactions, emphasizing a blend of technical innovation and strategic alignment

Job Summary

  • You will lead the activation of the Salesforce Life Science Cloud suite and modernize our integration landscape to create a seamless, data-driven experience for healthcare providers and patients.
  • Design and drive the technical strategy for omnichannel orchestration across Salesforce Life Science Cloud and Marketing Cloud, leveraging Data Cloud as the "intelligent brain" to enable real-time, closed-loop engagement.
  • You will be at the forefront of the agentic era of CRM, leveraging the latest Salesforce tools to drive patient impact at scale.

Matching Summary

Match Score: 85

Vacancyz is seeking a CRM Activation Engineering Lead for their U.S. BioPharmaceuticals Customer Engagement team in Wilmington, DE. The role focuses on leveraging Salesforce technologies to enhance customer engagement and streamline interactions, emphasizing a blend of technical innovation and strategic alignment.

Skills & Requirements

Must-have

  • Salesforce Life Science Cloud
  • Marketing Cloud
  • Data Cloud
  • API-first architectures
  • Event-driven integrations
  • Omnichannel orchestration

Nice-to-have

  • Agentforce deployment
  • Autonomous agents
  • LLMs and RAG
  • AWS or Azure cloud services
  • Managed Services partner management

Key Requirements

  • 7+ years of CRM experience
  • Bachelor's degree in CS or IT
  • Proven stakeholder influence
  • Expert-level omnichannel mastery
  • Proven Salesforce Life Science Cloud track record
  • Mastery of RESTful API design
  • Agile leadership experience

Work Rights

Not specified

Tailored Resume

Cover Letter