The role focuses on leveraging advanced technologies to design robust data solutions and implement intelligent automation for client operational efficiencies
Job Summary
The role focuses on leveraging advanced technologies to design robust data solutions and implement intelligent automation for client operational efficiencies.
Candidates will build and optimize multilingual conversational AI solutions including voice bots, chatbots, and email bots using modern frameworks.
PwC offers a vibrant community of solvers with inclusive benefits, flexibility programmes, and mentorship to help employees thrive in work and life.
Matching Summary
The role focuses on leveraging advanced technologies to design robust data solutions and implement intelligent automation for client operational efficiencies.
Skills & Requirements
Must-have
Chatbot and Voice Bot Development
Gen AI RAG Knowledge Bases
Python and Node.js Programming
DevOps CI/CD Pipelines
Kore.ai Yellow.ai Haptik Platforms
Nice-to-have
Multilingual NLP Frameworks
Speech-to-text Engines
Microservices Architecture
Cloud-native Deployments
Cross-functional Collaboration
Key Requirements
3-4 years experience in contact centre transformation
Bachelor's degree in Computer Science or related field