Call Center Pharmacy Technician

Shields Health Solutions

Remote
Remote
Outbound phone calls
Patient education
Emr access and review
Shields Health Solutions is seeking a remote Call Center Pharmacy Technician to enhance their specialty pharmacy patient outreach through proactive communication and enrollment. The ideal candidate will possess strong verbal communication skills, a passion for patient advocacy, and the ability to work independently in a supportive environment

Job Summary

  • Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy.
  • Communicate with patient over the phone and provide them the compelling reason why the Shields Partner Pharmacy program is superior to any other comprehensive pharmacy care model.
  • Opportunity to become nationally certified PTCB or ExCPT within 6 months of hire via Shields classes (included as part of employee training).

Matching Summary

Match Score: 75

Shields Health Solutions is seeking a remote Call Center Pharmacy Technician to enhance their specialty pharmacy patient outreach through proactive communication and enrollment. The ideal candidate will possess strong verbal communication skills, a passion for patient advocacy, and the ability to work independently in a supportive environment.

Skills & Requirements

Must-have

  • Outbound phone calls
  • Patient education
  • EMR access and review
  • Hazardous medication identification
  • Microsoft Office proficiency

Nice-to-have

  • Empathy with patient situations
  • Building rapport over the phone
  • Independent work environment
  • Results-oriented positive outlook
  • Focus on high quality

Key Requirements

  • Licensed pharmacy technician in Colorado
  • 0-1 years' experience
  • High school diploma or GED
  • PTCB or ExCPT certification preferred

Work Rights

Not specified

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