Senior Swat Support Engineer (10am To 7pm Schedule)

Cummins

Costa Rica, Costa Rica
Fully remote
2+ years experience with erp applications
4+ years in customer support
Ability to work 10am to 7pm schedule
The SWAT Support Team focuses on improving customer performance and experience with Workday

Job Summary

  • The SWAT Support Team focuses on improving customer performance and experience with Workday.
  • As a SWAT Support Analyst, you will troubleshoot and resolve complex software issues.
  • Workday values flexibility, allowing teams to balance in-person and remote work effectively.

Matching Summary

The SWAT Support Team focuses on improving customer performance and experience with Workday.

Skills & Requirements

Must-have

  • 2+ years experience with ERP applications
  • 4+ years in customer support
  • Ability to work 10am to 7pm schedule

Nice-to-have

  • Experience in Workday Support role
  • Excellent analytical and problem-solving skills
  • Team player with strong communication skills

Key Requirements

  • Experience with HCM, Payroll, or Financials ERP
  • Participation in on-call rotation covering weekends

Work Rights

Not specified

Tailored Resume

Cover Letter