Cytiva is seeking a Field Service Engineer in Incheon, South Korea, responsible for maintaining customer relationships and ensuring satisfaction with life sciences equipment. The role requires technical skills in electronics and mechanics, as well as effective communication and problem-solving abilities
Job Summary
Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction, and maintaining all equipment models specific to Life Sciences in the assigned area.
Diagnoses system failures and determines most cost-effective solution, performing total system level trouble-shooting on complex multi-symptom problems.
Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the Cytiva Service Quality Policy Statement.
Matching Summary
Match Score: 85
Cytiva is seeking a Field Service Engineer in Incheon, South Korea, responsible for maintaining customer relationships and ensuring satisfaction with life sciences equipment. The role requires technical skills in electronics and mechanics, as well as effective communication and problem-solving abilities.
Skills & Requirements
Must-have
Diagnose system failures
Troubleshoot complex problems
Maintain Life Science equipment
Customer satisfaction focus
Develop customer relationships
Nice-to-have
Continuous improvement culture
Innovative solutions
Team collaboration
Business growth contribution
Key Requirements
Degree in Mechanical Engineering, Electrical/Electronics, Bio-Chemistry, Genetic Engineering, or Biology