Reception Team Leader London, United Kingdom £38,600 Per Annum Full Time - Permanent Apply By No Expiry Date Posted On 8 April, 2026

Rapport Guest Services

London, United Kingdom
Base: £38,600 py; bonus/equity: not specified; ben...
On-site
1 year team leader experience
Corporate or luxury hotel background
Effective rota management skills
The role involves managing and motivating a team of five across multiple buildings to deliver high-quality reception services

Job Summary

  • The role involves managing and motivating a team of five across multiple buildings to deliver high-quality reception services.
  • Candidates must have at least one year of experience as a Team Leader within a corporate, luxury hotel, or airline environment.
  • The company offers exclusive travel and grocery discounts, a contributory pension scheme, and a paid day off for community volunteering.

Matching Summary

The role involves managing and motivating a team of five across multiple buildings to deliver high-quality reception services.

Salary

Base: £38,600 Per Annum; Bonus/Equity: Not specified; Benefits: Contributory pension, wellness programs, travel/grocery discounts

Skills & Requirements

Must-have

  • 1 year Team Leader experience
  • Corporate or luxury hotel background
  • Effective rota management skills
  • Stakeholder relationship building
  • SOP adherence and operational oversight

Nice-to-have

  • Innovative service improvement ideas
  • Nurturing and supportive leadership style
  • Proactive and outgoing personality
  • Commitment to continuous development
  • Passion for exceptional guest experiences

Key Requirements

  • Minimum 1 year Team Leader experience
  • Experience in corporate/luxury hospitality sector
  • Ability to manage shift rotas effectively

Work Rights

Not specified

Tailored Resume

Cover Letter