Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing service skills
Maintenance request processing
Key inventory administration
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs.
The University of Arkansas is committed to equal opportunity and conducts background checks including criminal and sex offender registry checks as part of its pre-employment screening.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
Customer-facing service skills
Maintenance request processing
Key inventory administration
Switchboard operation
Proactive customer communication
Nice-to-have
Familiarity with FAMIS CMMS
Knowledge of Workday system
Good record keeping procedures
Ability to analyze compliance documents
Microsoft Office proficiency
Key Requirements
High school diploma or equivalent
At least two years related experience
Criminal background check required
Sex offender registry check required
Ability to work reliably and maintain collegial relationships
Work Rights
Must have legal authority to work in the United States