Ejecutivo Telefónico De Atención A Clientes

Banco Santander

Querétaro, Mexico
Base salary + bonuses; benefits: law + superior be...
Customer account clarification
General account information
Report account issues
We are looking for a Telephone Customer Service Executive based in the Santander Contact Center, Querétaro Qro

Job Summary

  • We are looking for a Telephone Customer Service Executive based in the Santander Contact Center, Querétaro Qro.
  • In this role, your main responsibilities will include handling calls to provide customer service such as clarifying balances, general account information, reporting issues related to credit and debit accounts, and addressing complaints.
  • At Santander, you can expect a fair and competitive compensation package that reflects your impact and the value you will deliver, including direct hiring with Banco Santander, permanent contract, base salary plus bonuses, and superior benefits.

Matching Summary

We are looking for a Telephone Customer Service Executive based in the Santander Contact Center, Querétaro Qro.

Salary

Base salary plus bonuses; Benefits: Law and superior benefits; Exclusive Santander benefits

Skills & Requirements

Must-have

  • Customer account clarification
  • General account information
  • Report account issues
  • Complaint handling

Nice-to-have

  • Disruptive thinking
  • Innovation and collaboration
  • Customer-centric transformation

Key Requirements

  • Minimum 6 months customer service experience
  • High school diploma completed

Work Rights

Not specified

Tailored Resume

Cover Letter