Support Agent

Via

Fort Worth, TX, United States
$17.00-$19.00ph; not specified; medical plans + 40...
On-site
Live troubleshooting decisions
Proactively adjust operating plans
Prioritize operational issues
As a Support Agent, you will manage key aspects of our day-to-day transit operations, being the go-to person for live troubleshooting decisions and collaborating with various teams to plan and improve services

Job Summary

  • As a Support Agent, you will manage key aspects of our day-to-day transit operations, being the go-to person for live troubleshooting decisions and collaborating with various teams to plan and improve services.
  • This is an in-person position in Fort Worth, TX, requiring flexibility to work early mornings, daytime, nights, or weekends.
  • Via offers a generous benefits package including medical plans and 401K matching, with a salary range of $17.00-$19.00/hour.

Matching Summary

As a Support Agent, you will manage key aspects of our day-to-day transit operations, being the go-to person for live troubleshooting decisions and collaborating with various teams to plan and improve services.

Salary

$17.00-$19.00/hour; Not specified; medical plans and 401K matching

Skills & Requirements

Must-have

  • Live troubleshooting decisions
  • Proactively adjust operating plans
  • Prioritize operational issues
  • Real-time point of contact
  • Cross-functional collaboration

Nice-to-have

  • Thrive in fast-paced environments
  • Ownership mentality
  • Solution-oriented mindset
  • Empathetic and effective communicator
  • Observant and keen to improve

Key Requirements

  • In-person position
  • Flexibility for shifts
  • Must pass drug test

Work Rights

Not specified

Tailored Resume

Cover Letter