Windows Tower Lead

Kyndryl

Hybrid
Windows server 2012/2016/2019/2022 expertise
Active directory dns gpo adfs knowledge
Azure ad sso application integrations
This role serves as the key technical link between Kyndryl and clients, guiding stakeholders from project inception to final delivery

Job Summary

  • This role serves as the key technical link between Kyndryl and clients, guiding stakeholders from project inception to final delivery.
  • Candidates will lead implementation efforts for mission-critical systems while managing SLAs, OLAs, and operational KPIs in an ITIL framework.
  • The position offers significant career growth opportunities with access to certifications from Microsoft, Google, and Amazon in a hybrid-friendly culture.

Matching Summary

This role serves as the key technical link between Kyndryl and clients, guiding stakeholders from project inception to final delivery.

Skills & Requirements

Must-have

  • Windows Server 2012/2016/2019/2022 expertise
  • Active Directory DNS GPO ADFS knowledge
  • Azure AD SSO application integrations
  • ITIL Incident Problem Change Management
  • PowerShell automation scripting skills

Nice-to-have

  • Growth mindset and continuous learning
  • Customer-focused service delivery
  • Inclusive borderless working style
  • MS Project or project management software
  • Confident stakeholder interaction skills

Key Requirements

  • L3 level hands-on Windows Server experience
  • Proven experience leading L1/L2 teams
  • Strong troubleshooting for OS and identity issues
  • Experience handling Major Incidents and RCA
  • Ability to work under pressure in outages

Work Rights

Not specified

Tailored Resume

Cover Letter