Vip Specialist

KICK

Melbourne, Australia
On-site
Deliver premium player experiences
Manage high-value players
Lead a small team
Own your impact in a role where leadership meets hands-on influence, managing high-value players and leading a small team with real autonomy

Job Summary

  • Own your impact in a role where leadership meets hands-on influence, managing high-value players and leading a small team with real autonomy.
  • You’ll be the expert and the leader, driving exceptional, personalised experiences for VIP players while guiding your team to do the same.
  • Easygo is the Australian powerhouse behind popular iGaming brands like Stake, KICK, and Twist Gaming, headquartered in Melbourne with a thriving workforce of 600+.

Matching Summary

Own your impact in a role where leadership meets hands-on influence, managing high-value players and leading a small team with real autonomy.

Skills & Requirements

Must-have

  • Deliver premium player experiences
  • Manage high-value players
  • Lead a small team
  • Shape experiences and outcomes
  • Build strong player relationships
  • Communicate across multiple channels

Nice-to-have

  • Thrives on delivering standout results
  • Solutions-first mindset
  • Data-driven ideas
  • Localised, personalised interactions

Key Requirements

  • 1+ years’ experience in VIP relations
  • 2+ years in a customer service environment
  • Experience leading a small team
  • Proven track record of exceeding KPIs

Work Rights

Not specified

Tailored Resume

Cover Letter