Assist in the delivery of Import and the acceptance of Export Freight to customers and the delivery of total customer satisfaction
Job Summary
Assist in the delivery of Import and the acceptance of Export Freight to customers and the delivery of total customer satisfaction.
The Agent Freight Operations is responsible for coordinating the daily allocation and safe processing of import and export freight in compliance with Customs, Quarantine, and Dangerous Goods standards.
In this busy environment, you’ll be constantly learning as you go.
Matching Summary
Assist in the delivery of Import and the acceptance of Export Freight to customers and the delivery of total customer satisfaction.
Skills & Requirements
Must-have
Import and Export Freight Processing
Customer Service Excellence
Regulatory Compliance (Customs, Quarantine, DG)
Clerical and Administrative Support
Operational Guidance to Staff
Nice-to-have
Team Collaboration and Independent Work
Continuous Learning Environment
Embracing Diversity and Inclusion
Key Requirements
7-day rotational shift roster
Demonstrated clerical and administrative skillset
High attention to detail and accuracy
Solid numerical ability
Extensive knowledge of airfreight operations processes
Good understanding of regulatory requirements
Ability to thrive in team settings and independently
Strong time management skills
Willingness to obtain CAT 2 Airside Driving Authority
Ability to obtain Dangerous Goods Acceptance Certification
Clear and met all requirements of an Airport Security Identification Card