Express Service Writer

Suburban CDJR of Troy

Troy, MI, United States
Customer experience management
Repair order management
Communicate with technicians
As an Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician

Job Summary

  • As an Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician.
  • Join a respected dealership in the Chrysler-Dodge-Jeep-Ram network and work with a professional and supportive service team.
  • Access ongoing training, career development, and advancement opportunities with a competitive pay and benefits package.

Matching Summary

As an Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician.

Skills & Requirements

Must-have

  • Customer experience management
  • Repair order management
  • Communicate with technicians
  • Professional and warm greeting
  • Active listening skills

Nice-to-have

  • Passion for automotive industry
  • Team player
  • Fast-paced environment

Key Requirements

  • Proven track record in service writing
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter