Assistant Service Delivery Manager

ST ENGINEERING MISSION SOFTWARE & SERVICES PTE. LTD.

Singapore
Not specified; not specified; competitive remunera...
Not specified
3-4 years it system o&m experience
Itil framework knowledge
Team leadership of 5+ members
ST Engineering is seeking an experienced Assistant Service Delivery Manager to oversee IT systems operations, maintenance, and service delivery teams. The ideal candidate will have a strong background in IT system operation, leadership skills, and a good understanding of ITIL practices

Job Summary

  • This role involves leading a team of at least five members to ensure efficient operation and maintenance of critical IT systems.
  • The successful candidate will manage vendor relationships, negotiate contracts, and ensure all service level agreements are met.
  • ST Engineering offers a collaborative workplace where employees can work on cutting-edge technologies and make a significant impact.

Matching Summary

Match Score: 85

ST Engineering is seeking an experienced Assistant Service Delivery Manager to oversee IT systems operations, maintenance, and service delivery teams. The ideal candidate will have a strong background in IT system operation, leadership skills, and a good understanding of ITIL practices.

Salary

Not specified; Not specified; Competitive remuneration and comprehensive benefits

Skills & Requirements

Must-have

  • 3-4 years IT System O&M experience
  • ITIL framework knowledge
  • Team leadership of 5+ members
  • Vendor and subcontractor management
  • SLA monitoring and compliance

Nice-to-have

  • Design thinking and analytics skills
  • AI-enabled decision support experience
  • Cloud computing solutions knowledge
  • Proactive self-driven work style
  • Strong stakeholder communication

Key Requirements

  • Minimum 3-4 years in IT O&M
  • Proficiency in ITIL framework
  • Strong English communication skills

Work Rights

Not specified

Tailored Resume

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