Part-time Client Care Specialist (branch Teller)

Western Alliance Bank

Las Vegas, NV, United States
Hourly range: $21.00 - $24.00; bonus/incentives: m...
Professional prompt accurate banking experience
Sales service operations philosophy
Perform transactions service requests
As a Client Care Specialist you'll display a high level of client service, provide a professional, prompt, and accurate banking experience and exemplify the department’s “sales, service, and operations” philosophy

Job Summary

  • As a Client Care Specialist you'll display a high level of client service, provide a professional, prompt, and accurate banking experience and exemplify the department’s “sales, service, and operations” philosophy.
  • You'll work on a team in a fast-paced environment that requires multitasking with accuracy, toggling between multiple systems and engaging clients, while responding to questions and/or communicating resolutions in an efficient and effective manner.
  • We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program.

Matching Summary

As a Client Care Specialist you'll display a high level of client service, provide a professional, prompt, and accurate banking experience and exemplify the department’s “sales, service, and operations” philosophy.

Salary

Hourly range: $21.00 - $24.00; Bonus/Incentives: May be eligible for annual bonus/incentives; Benefits: Competitive salaries, ownership stake, medical and dental insurance, time off, 401k matching, tuition assistance, employee volunteer program, wellness program

Skills & Requirements

Must-have

  • professional prompt accurate banking experience
  • sales service operations philosophy
  • perform transactions service requests
  • assess respond to inquiries
  • multitasking with accuracy
  • engaging clients responding to questions
  • proactively contact clients
  • mitigate risk thoroughly researching
  • excellent problem solving communication
  • drive for exceptional client service
  • accurately efficiently processing transactions
  • resourceful effective client-centric communication
  • assist research resolve inquiries
  • accept ownership of issues
  • understand respond to clients urgency
  • meet exceed service level standards
  • adhere to client verification procedures
  • provide support general navigation

Nice-to-have

  • team in a fast-paced environment
  • invaluable hands-on experience
  • bolster business knowledge
  • learn ins and outs of how companies operate

Key Requirements

  • 1+ years related experience
  • High school diploma required
  • Entry level general banking knowledge
  • Entry level regulatory compliance knowledge
  • Experience working in call center or cash handling preferred
  • Advanced speaking writing communication skills

Work Rights

Not specified

Tailored Resume

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