Customer Service Department Manager

uline.ca

Irving, TX, US
Base: $85,000 to $100,000 py; bonus/equity: not sp...
3+ years of customer service management experience
Ability to coach and develop teams
Manage daily activities of customer service departments
Uline’s customer service is legendary, and the manager will empower teams to continue this legacy

Job Summary

  • Uline’s customer service is legendary, and the manager will empower teams to continue this legacy.
  • The role involves training team leads and managing various customer service departments.
  • Uline offers comprehensive benefits including health insurance and a 401(k) with employer match.

Matching Summary

Uline’s customer service is legendary, and the manager will empower teams to continue this legacy.

Salary

Base: $85,000 to $100,000 per year; Bonus/Equity: Not specified; Benefits: Complete health insurance coverage, 401(k) with 6% employer match, paid holidays, and generous paid time off

Skills & Requirements

Must-have

  • 3+ years of customer service management experience
  • Ability to coach and develop teams
  • Manage daily activities of customer service departments

Nice-to-have

  • Fast and friendly customer-focused environment
  • High-performing positive team environment
  • Exceptional customer experience delivery

Key Requirements

  • Bachelor’s degree
  • Experience in customer service management

Work Rights

Not specified

Tailored Resume

Cover Letter