Bank Of Scotland - Customer Support - Airdrie

Bank of Scotland

Airdrie, United Kingdom
Base: £20,960 increasing to £21,560 after 6 months...
Hybrid
Face-to-face customer support
Skill progression framework
Inclusive organisation
The Bank of Scotland is seeking a part-time Customer Support representative for its branches in Airdrie, Coatbridge, and Motherwell. Ideal candidates should have customer service experience and a genuine interest in helping customers with their financial needs while working in a flexible and inclusive environment

Job Summary

  • You’ll begin your journey in one of our branches, providing face-to-face support to our customers.
  • Grow Your Career with Our Skill Progression Framework where you can increase your pay by developing new skills.
  • We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

Matching Summary

Match Score: 85

The Bank of Scotland is seeking a part-time Customer Support representative for its branches in Airdrie, Coatbridge, and Motherwell. Ideal candidates should have customer service experience and a genuine interest in helping customers with their financial needs while working in a flexible and inclusive environment.

Salary

Base: £20,960 increasing to £21,560 after 6 months; Bonus/Equity: Up to £25,160 for highest skill level; Benefits: Pension contribution up to 15%, annual performance bonus, private medical, share schemes, 22 days holiday plus bank holidays

Skills & Requirements

Must-have

  • face-to-face customer support
  • skill progression framework
  • inclusive organisation
  • people first values

Nice-to-have

  • people person
  • genuine and caring
  • act with empathy and integrity
  • genuine teammate

Key Requirements

  • One year's Customer service experience
  • Homeworking criteria for hybrid locations

Work Rights

Not specified

Tailored Resume

Cover Letter