Resource Planning Senior Analyst - Hih - Evernorth

The Cigna Group

Capacity forecasting
Advanced data analysis
Workforce management software
The Workforce Resource Planning Senior Analyst role will report to the US Mangers and will play a pivotal role within a high-performing team whose main objective is to Performs the capacity forecasting function for back office operational teams

Job Summary

  • The Workforce Resource Planning Senior Analyst role will report to the US Mangers and will play a pivotal role within a high-performing team whose main objective is to Performs the capacity forecasting function for back office operational teams.
  • Reviews result with matrix partners monthly, providing strategic direction on how to best leverage the staff going forward, what their forecasted results are and provides recommendations on new hire needs, conversion skill needs and up-training needs.
  • Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality.

Matching Summary

The Workforce Resource Planning Senior Analyst role will report to the US Mangers and will play a pivotal role within a high-performing team whose main objective is to Performs the capacity forecasting function for back office operational teams.

Skills & Requirements

Must-have

  • capacity forecasting
  • advanced data analysis
  • workforce management software
  • advanced Excel (v-lookups, pivot tables, macros)
  • monthly production cycle analysis
  • strategic operations plans

Nice-to-have

  • relationship building
  • leadership skills
  • creative problem solver
  • process improvements
  • solution-based strategic thinking

Key Requirements

  • 3 - 5 years of advanced data analysis
  • Experience developing management processes
  • Experience in workforce management or claim operations
  • Experience with financial analytics
  • Any bachelor’s degree (Full time)

Work Rights

Not specified

Tailored Resume

Cover Letter