This role serves as the primary point of contact for post-sales order provisioning, ensuring customer accounts are set up timely and accurately
Job Summary
This role serves as the primary point of contact for post-sales order provisioning, ensuring customer accounts are set up timely and accurately.
The position requires collaborating closely with Sales, Finance, and Billing teams to validate order details and resolve discrepancies efficiently.
Candidates must embody core traits including being scrappy, curious, optimistic, persistent, and empathetic while working in a dynamic AI-native environment.
Matching Summary
This role serves as the primary point of contact for post-sales order provisioning, ensuring customer accounts are set up timely and accurately.
Skills & Requirements
Must-have
1+ years in Deal Desk or Order Desk
Strong attention to detail
Excellent written and verbal communication
Ability to manage multiple priorities
Experience with Salesforce or CRM platforms
Nice-to-have
CPQ experience
Previous operations or billing role
Revenue operations background
Data analysis and discrepancy spotting skills
Service-oriented mindset
Key Requirements
Bachelor's degree in Finance, Accounting, or Business