Remote Support Intern

AbbVie

Shah Alam, Selangor, Malaysia
Base: not specified; bonus/equity: not specified; ...
Fully remote
Strong communication skills in english
Willingness to learn remote support operations
Ability to work collaboratively in a team
AbbVie is seeking a Remote Support Intern to provide assistance in customer support operations, focusing on documentation, case management, and instrument monitoring. The role is designed for undergraduate students or recent graduates in relevant fields, offering hands-on experience in a collaborative environment

Job Summary

  • This internship provides hands-on exposure to remote support operations, customer engagement, and case management processes under close supervision.
  • The role involves supporting the team during customer interactions via phone, chat, and email while documenting cases accurately in required systems.
  • Candidates must adhere to established procedures, quality systems, and compliance requirements while assisting with instrument monitoring and follow-up activities.

Matching Summary

Match Score: 85

AbbVie is seeking a Remote Support Intern to provide assistance in customer support operations, focusing on documentation, case management, and instrument monitoring. The role is designed for undergraduate students or recent graduates in relevant fields, offering hands-on experience in a collaborative environment.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong communication skills in English
  • Willingness to learn remote support operations
  • Ability to work collaboratively in a team

Nice-to-have

  • Background in Biomedical Engineering or Life Sciences
  • Interest in hardware and software troubleshooting
  • Proactive approach to process improvement

Key Requirements

  • Undergraduate student or recent graduate
  • Studies in Biomedical Engineering, Clinical Laboratory Science, Biology, Biochemistry, or Life Sciences
  • Proficiency in English for training and documentation

Work Rights

Not specified

Tailored Resume

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