The M&BD Systems Manager will be responsible for managing a team in the operational support, planning and delivery of marketing technology solutions for M&BD and our lawyers
Job Summary
The M&BD Systems Manager will be responsible for managing a team in the operational support, planning and delivery of marketing technology solutions for M&BD and our lawyers.
This role involves collaborating with the IT team and vendors to deliver system enhancements, defect resolution, manage escalations and plan future projects.
The firm is committed to providing equal opportunities and embedding flexibility across the business through agile working.
Matching Summary
The M&BD Systems Manager will be responsible for managing a team in the operational support, planning and delivery of marketing technology solutions for M&BD and our lawyers.
Skills & Requirements
Must-have
CRM system management
Marketing Automation system management
Litera Foundation roll out
vendor relationship management
data accuracy improvement
Nice-to-have
solution provider mindset
proactive workload planning
collaborative team environment
AI integration experience
Key Requirements
Seven (7)+ years of experience with CRM, Marketing Automation, Credential Management, Data Quality solutions
Two (2) years in a management/supervisory position
Experience working with a large law firm or professional services organization preferred
Knowledge of InterAction CRM, Litera Concep, Introhive ERM, Litera Foundation, Microsoft CoPilot