Technical & Customer Support Executive

Razer

Onsite
Technical issue resolution
Strong troubleshooting skills
Customer service orientation
Razer is seeking a Technical & Customer Support Executive to provide technical assistance for their payment gateway services. The role involves troubleshooting issues, assisting merchants with integration, and collaborating with various teams to enhance the customer support experience

Job Summary

  • Joining Razer places you on a global mission to revolutionize gaming.
  • You will provide technical assistance and support to merchants and customers.
  • This role offers an excellent opportunity to gain experience in the fintech industry.

Matching Summary

Match Score: 85

Razer is seeking a Technical & Customer Support Executive to provide technical assistance for their payment gateway services. The role involves troubleshooting issues, assisting merchants with integration, and collaborating with various teams to enhance the customer support experience.

Skills & Requirements

Must-have

  • Technical issue resolution
  • Strong troubleshooting skills
  • Customer service orientation
  • Familiarity with payment processing systems

Nice-to-have

  • Multilingual skills encouraged
  • Ability to work independently
  • Collaborative mindset

Key Requirements

  • Bachelor's Degree in Computer Science or equivalent
  • Minimum of 1 year experience in technical support
  • Familiarity with ticketing systems and CRM software

Work Rights

Not specified

Tailored Resume

Cover Letter