Supervises the daily activities of employees in their respective region and sets priorities for the team to ensure task completion
Job Summary
Supervises the daily activities of employees in their respective region and sets priorities for the team to ensure task completion.
Hires, retains, and develops a team of Field Technicians, developing training and mentoring programs for new and existing team members.
Monitors costs to ensure incurred costs are in line with the forecasted budget and creates, monitors, and reports on the forecasted budget for the assigned region.
Matching Summary
Supervises the daily activities of employees in their respective region and sets priorities for the team to ensure task completion.
Salary
Base: $59,800 - $92,000 USD/annually; Bonus/Equity: Not specified; Benefits: Health, Dental & Vision Insurance, Retirement 401(k) Savings Plan, Generous paid time off policy including paid parental leave
Skills & Requirements
Must-have
Supervise field technicians
Develop training programs
Manage team performance
Monitor budget and costs
Oversee fleet program
Manage disaster recovery plan
Nice-to-have
Contribute to workforce management expansion
Streamline workflow documentation
Key Requirements
5+ years of Telecom operations experience
2+ years of management/leadership experience
Bachelor's degree in management/business/telecom or equivalent experience
Ability to report to and work daily in the office environment
Comfort in presenting data and financials
Ability to pass MVR check and maintain eligibility to operate a company vehicle